Introduction
This Privacy Policy describes how UltraViewer ("we," "our," or "us") collects, uses, and protects your personal information when you use our remote desktop software and visit our website at ultraviewer.at.
By using UltraViewer, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information for various purposes to provide and improve our service:
- Usage Data: We may collect information about how the service is accessed and used, including your computer's IP address, browser type, browser version, the pages you visit, and the time and date of your visit.
- Session Data: When you use UltraViewer for remote connections, we generate temporary session IDs and passwords. These are used solely for establishing secure connections and are not stored permanently.
- Contact Information: If you contact us for support or feedback, we may collect your name and email address to respond to your inquiry.
How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer support
- To gather analysis or valuable information to improve our service
- To monitor the usage of our service
- To detect, prevent, and address technical issues
Data Security
The security of your data is important to us. All remote desktop sessions through UltraViewer are protected with end-to-end encryption. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Rights
Under certain data protection laws, you have rights including:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data under certain conditions.
Cookies
We use cookies and similar tracking technologies to track activity on our website. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Services
We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our website.